Role & responsibilities

Primary Responsibilities:

• Owing End to End management of Training
• Bespoke reporting to stakeholders and management.
• Managing last minute changes from vendors and trainers.
• Vendor management e.g. holiday proofing of training dates, tracking invoices.
• Maintenance and creation of internal social page i.e. Jive.
• Downloading attendance sheets from the system within timelines to further share it with

concerned groups.

• Liaising with multiple stakeholders to manage timeline-based expectations.
• Time to Time touchpoint calls with internal stakeholders to check on ongoing projects
• Capturing attendance in the standard format maintained.
• Updating tracker & maintaining relevant data in respective folders.
• Sending Feedback surveys to participants after classroom sessions.
• Creating enrollment links on Firms internal tool.
• Drafting Training invites to share with participants.
• Partnering with Global support teams on extended local coverage.
• Prompt action on participant queries.
• Data extraction from Dashboard/Firm Tools for further analysis.
• Supporting Comms team and for other activities involved in the Global COO shares services

space.

Skills required (essential)

• Advanced Excel preferred

• Project Plan & Management skills

• HTML, Jive, Basic Coding

• Knowledge of building Dashboards / Tableau / PowerBI

Preferred candidate profile

Perks and benefits